Shipping policy

Shipping & Delivery

 

What happens after placing my order?

You will receive an order confirmation to your provided email address. Please check your junk mail if you have trouble finding it in inbox. 

All orders will be dispatched from our warehouse within 1-3 business days. In peak periods please allow for up to 5 business days for dispatch.

What happens if I entered the wrong address?

If you see any mistakes in the address you submitted, please send us an email immediately with a title 'URGENT' so we can correct it before being shipped out. If a package fails to deliver due to 'insufficient address' unfortunately we cannot offer any compensation for that matter. 

How do I track my order? 

You will receive a shipping confirmation e-mail and tracking number once your products are shipped - Tracking can take between 2 – 4 days to update so please be patient.

When will I receive my order?

 After dispatched, please allow 3-6 business days for standard delivery and 1-3 days for express post.

Where will my package ship from?

Our warehouse HQ is located on the Gold Coast.

Have more questions?

If you have any questions unanswered, please email us at info@deviet.com.au